FAQ's
Do we upload our Videos here?
Yes, you can now add photos or videos here so the product comes with your files (photos / videos) already uploaded for you. Our item also comes with very simple instructions too if you want to add/remove any videos whenever you want.
Can I upload Pictures and Videos at the same time?
Yes, you can upload both videos and photos.
How Long can the files that i upload be?
Please Note:
If you'd like us to upload your files for you, we make the process super simple! Just combine your photos and/or videos into up to 2 files total using any basic editing app (like CapCut or iMovie). For example, one file can be a video montage, and the other can be a photo slideshow — totally up to you.
Combined file length can be up to 1 minute and 20 seconds long. This helps ensure everything uploads smoothly and keeps the experience stress-free for you.
Where are Petite Lights located?
We are a UK / USA based brand however we have delivery fulfilment companies who ship worldwide.
What Color Are The Roses?
The color we use for the roses are RED, however if you would like a different color you can order the 'empty box' and manually add whatever color roses you would like.
Can the Gift Box Play Audio ?
Yes, our item comes with a built in speaker.
Does The Gift Box Require Batteries?
No batteries required. It is chargeable using any usbc cable , which can save you a lot of money.
How Big Is The Video Display?
It is a 7 inch video screen.
Can Petite Lights upload your videos for you?
Yes, you can now add photos or videos here so the product comes with your files (photos / videos) already uploaded for you. Our item also comes with very simple instructions too if you want to add/remove any videos whenever you want.
